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FAQs

If you may have any other questions, please do not hesitate to contact us! {info@figandcompany.com}

Will a sold out item be restocked?
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Yes! If the listing is found on the website, but currently showing sold out, it is simply on backorder and we will be restocking! {Note: You can send us a message if you're interested in a sold out product and would like to be notified with a restock alert!}

How quickly do you ship?
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Your order will ship within 2-5 business days of being placed.

I saw an item in your store, but I don't see it online. How can I purchase it?
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Please give us a call or send us an email! Although some of the products are exclusive to our local shop, we are happy to assist.

Are all of your items sold online?
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Many of our items are sold in our local shop and online; however, some items are exclusive to one or the other. Please contact us and we will be happy to assist!

I saw an item on your social media platform that I would like to purchase, however I cannot find it online.
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Although some items are exclusive to the local shop, contact us and we will be happy to assist you!

Which credit cards do you accept?
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We accept all major credit cards.

Where are you located?
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We are located at 5072 Kingston Pike, Knoxville, TN 37919

What are your store hours?
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Monday - Saturday: 10AM–6PM, Sunday: Closed